Clinical Performance Indicators

CUHKMC values service quality. Reference is made to the Clinical Indicator Programme of the Australian Council on Healthcare Standards (ACHS). Commonly used international performance indicators are regularly benchmarked to evaluate our service. In the second half of 2025, CUHKMC performed statistically significantly better than international hospitals of similar nature in the following areas:

Efficiency		CUHKMC International hospitals of similar nature   Patients discharged from the ED within 4 hours    98.62% 97.43%   Patients discharged from the ED within 8 hours    99.99% 97.52%

Patient Safety		CUHKMC International hospitals of similar nature   Inpatient falls    0.036% 0.238%   Inpatients who develop ≥ 1 pressure injuries    0.004% 0.020%   Anticancer systemic treatment with a hospital  approved protocol    100.0% 97.43%

Clinical Outcome		CUHKMC International hospitals of similar nature   Unplanned return to the operating room during the same admission    0.065% 0.196%   Term neonates – Apgar score less than 7 at 5 minutes post-delivery    0.157% 0.908%   Admissions of term neonate to a NICN or SCN at birth whose length of stay exceeds 24 hours (L)    2.194% 6.035%   Induction of labour    22.45% 37.70%   Instrumental vaginal birth    8.418% 17.82%