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FAQ

9 Chak Cheung Street, Shatin, New Territories, Hong Kong (Exit B, University Station, MTR East Rail Line)

Visitors may employ different means of public transport to reach CUHKMC. For details, please visit  https://cuhkmc.hk/knowing-us/contact-us/map-and-transportation.

CUHKMC is a non-profit, private teaching hospital wholly owned by The Chinese University of Hong Kong (CUHK).

CUHKMC is a non-profit, private teaching hospital.

CUHKMC and PWH are both teaching hospitals of the Faculty of Medicine of The Chinese University of Hong Kong. While CUHKMC is a private teaching hospital, PWH is a public teaching hospital. Serving as the hubs where medical students receive professional medical training, both CUHKMC and PWH are committed to advancing education and research in the field of medicine and health care.

The hospital is open to visitors between 7:00 am to 10:00 pm

** In response to the latest situation of COVID-19, the visiting arrangements have been adjusted to the below:
9:00 am to 9:00 pm
(Visitor Limit: Up to 2 persons per day and 2 hours per visitor)

You may stay tuned on our website (https://www.cuhkmc.hk/en/), our Facebook or IG Page (Search “CUHK Medical Centre“) or WeChat account (WeChat ID: cuhkmc_hk) for latest information and offers.

We welcome any person sharing our mission and values to join. Please go to https://cuhkmc.hk/join-us for the list of job openings and the application procedures.

Yes. CUHKMC currently has four out-patient centres located in Tsim Sha Tsui, Central and Shek Mun (Sha Tin). Case booking is mainly based on appointments for these Centres.

CUHK Medical Clinic
 
  • Address: 5/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • Telephone: (852) 3468 7141
  • Email: general@cuclinic.hk
  • Consultation Hours:
    • Monday to Friday: 9:30 am to 6:30 pm
    • Saturday: 9:30 am to 1:30 pm
    • Closed on Sunday and Public Holidays
 
CUHK Medical Clinic - Physiotherapy Centre
 
  • Address: Room 902-903, 9/F, Podium Plaza, 5 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • Telephone: (852) 3946 6599
  • Email: tstphysio@cuhkmc.hk
  • Service Hours:
    • Monday to Friday: 9:30 am to 6:30 pm
    • Saturday: 9:30 am to 1:30 pm
    • Closed on Sunday and Public Holidays

 

CUHK Medical Clinic@Central

  • Address: 1331, Central Building, 1-3 Pedder Street, Central Hong Kong
  • Telephone: (852) 3565 2984
  • Email: cuclinic@heal-medical.com
  • Service Hours:
    • Monday to Friday: 8:30 am to 5:30 pm
    • Saturday: 8:30 am to 1:00 pm
    • Closed on Sundays and Public Holidays

 

CUHK Medical Clinic@Kitchee

  • G/F, Jockey Club Kitchee Centre, 23 On Muk Street, Shek Mun,Sha Tin (MTR​ Shek Mun Station - Exit A)
  • Telephone: (852) 3946 6980
  • Email: cuclinic.kitchee@cuhkmc.hk
  • Service Hours:
    • Orthopaedic & Physiotherapy Services (by appointment only) 
    • Monday, Thursday and Friday: 2:00 pm to 6:00 pm
    • Closed on Tuesday, Wednesday, Saturday, Sunday and Public Holidays
 

CUHKMC Emergency Medicine Centre provides 24-Hour Emergency Medicine and General Outpatient service. No appointment is required.

For other services, including Specialist Outpatient service and Physiotherapy, an appointment is needed prior to your visit.

Emergency Medicine Centre
https://www.cuhkmc.hk/centres/emergency-medicine-centre
 
Emergency Medicine Centre Price List
https://www.cuhkmc.hk/fees/price-list/emergency-medicine-centre
The Specialist Outpatient Centre is located on the 1/F of CUHKMC and it only accepts cases by appointment. While a referral letter is not required for making an appointment, patients are advised to double-check their insurance policy to ensure if they need to obtain a valid referral letter prior to receiving the specialist outpatient services.
Specialist Outpatient Centre
https://www.cuhkmc.hk/centres/specialist-outpatient-centre
At the Specialist Outpatient Centre, our specialists and professors offer one-stop service of consultation, investigation and treatment on a broad range of specialties including Family Medicine, General Medicine, Surgery, Gastroenterology and Hepatology, ENT, Cardiology, Orthopaedics & Traumatology, Gynaecology, Urology, Neurology, Neuro-surgery, Plastic Surgery, Respiratory Medicine, Nephrology, Psychiatry, Oncology, and Infectious disease. The Specialist Outpatient Centre will provide services of other specialty in the future. Stay tuned on our website (https://www.cuhkmc.hk/en/) or our Facebook Page (Search “CUHK Medical Centre“ on Facebook) for the latest information.

 

If you want to book physiotherapy service with the CUHKMC ‘s Physiotherapy Centre, a referral letter issued by a General Practitioner or Specialist is needed.
Our Eye Centre aims to provide quality and subspecialty-based clinical ophthalmic care to the public. The center is operated by a team of CUHK professors, ophthalmologists, ophthalmic nurses, optometrists, and other professionals, and provides consultation services which cover Cataract, Glaucoma, Corneal Disorders, Macular and Retinal Diseases, and Dry Eye Disease etc. (For more information, you may visit https://cuhkmc.hk/centres/eye-centre)
A welcome kit will be provided to each admitted patient for free. The kit includes face towel, toothpaste, toothbrush, drinking cup, comb, shower gel, shower cap and other personal utensils. Patients may also bring their own clothing/pyjamas, dressing gown, slippers/room shoes, or other personal belongings. Pajamas and slippers are available for purchase in the ward if necessary.
The Hospital provides inpatient meal service every day from 8:00am to 8:00pm. (Last order 7:30pm). Outside the above service hours,  Hyatt Regency Hong Kong, Sha Tin provides 24-hour meal delivery service for our inpatient. Please contact our ward staff for details.

In-patients may settle their hospital bills with the below methods:

  • Make an electronic payment (such as Visa, Master Card, AlipayHK, WeChat pay etc.) in the room
  • Proceed to the Cashier at G/F and settle the payment in cash
  • Show the deposit receipt upon discharge
CUHKMC accepts various modes of payment including cash, credit card (Visa / Master Card / UnionPay / American Express), AlipayHK, WeChat Pay or cashier’s order drawn from a local bank. Cheques will not be accepted.

*Note: RAT kit must be among the recognised RAT kits listed on the Government website.

To enhance price transparency and enable patients to have a better estimation of their budgets, CUHKMC has developed package prices to all operations and procedures. CUHKMC’s package prices are applicable to 4-bed room inpatient or day procedures patient, which cover all costs of the intended operation(s) / procedure(s), including:

  • Doctor’s fee
  • Anaesthesiologist’s fee
  • Room charges (4-bed room only and excluding meal)
  • Essential and related diagnostic procedure charges (including laboratory testing and diagnostic imaging)
  • Treatment procedure charges (including emergency procedure, blood transfusion, etc.)
  • Operating theatre charges (including extra operation theatre time)
  • Nursing procedure charges
  • Inpatient medication fee and up to seven days’ worth of discharge medication related to the condition
  • Equipment and instrument charges
  • Consumable, material, and standard implant charges
  • Costs related to complications (including intensive care and re-operation charges), which does not affect the level of Medical Condition
  • Package Fees are determined based on complexity of the intended treatment or operation and doctor’s assessment on patient’s medical condition with Medical Condition Levels
  • For more information, please refer to the 'Remarks’ section under ‘Package Fees’: https://www.cuhkmc.hk/fees/price-list fee 

 

Parking for private cars is available at the parking lot at HK$33 per hour.

The parking lot at the CUHKMC only accepts payment made by Octopus Card. Visitors need to use the same card for carpark entry, exit and making payment. If you lose your Octopus Card during your visit at CUHKMC, please contact our Security Office.

CUHKMC does not provide top-up service of Octopus Card. If you have such need, you may visit the nearby MTR station or convenient store.

Yes. There are charging facilities for electric vehicles. They are available with the charging rate listed below:

Type of Electric SocketCharging Rate
32AHK$10 per hour
16AFree


 

Yes. There are 18 parking lots for motor cycle.

 

  • We welcome any person sharing our mission and values to join. Please go to https://cuhkmc.hk/join-us for the list of job openings and the application procedures.